March 30, 2020

COVID-19 Benefits & Claims


Did you know that UDVMA offers free claims assistance for Veterans, service members and their families?

Our veteran service officers are available to help you navigate federal, state and local veterans’ programs. During this time, we are offering virtual claims assistance using Zoom, a remote conferencing tool.

How to Schedule a Video Appointment
If you would like to schedule an appointment with a veteran service officer, please contact us on Monday through Friday from 8 a.m. to 5 p.m. using the phone numbers below:

Alternatively, all appointments may be scheduled by contacting the Department at (385) 272-8852 or

Please note that due to the ongoing COVID-19 outbreak, it may take UDVMA slightly longer to respond to calls and emails. 

The department encourages individuals to leave a message or email in case the phone line is busy. We ask that individuals leave only one voicemail and we will do our best to get back to you as soon as possible. 

Additional Resources

For immediate assistance with general claims please contact the U.S. Department of Veterans Affairs at 1-800-827-1000.

If you are experiencing a crisis or are concerned about a Veteran in crisis, please contact the Veteran Crisis line at 1-800-273-8255 and Press 1.