COVID-19 Update from the Utah Department of Veterans & Military Affairs

During the ongoing novel coronavirus outbreak, the safety and health of Utah’s Veterans and military community is the Utah Department of Veterans & Military Affairs’ highest priority. 

As a result, we are taking several proactive steps based on recommendations from the CDC, Utah COVID-19 Task Force and other government officials that will impact our office’s daily services to Veterans, service members and their families.

Temporary phone number

The Department’s office located at 550 Foothill Drive Suite 105, will be closed to the public until further notice. To contact our department, please use the phone number (385) 272-8852 or email us at veterans@utah.gov

Our office is currently closed to the public.

To safeguard Veterans and our employees, our offices are currently closed to the public.

However, the department will still be working remotely to support Utah’s Veterans and military community, and will be answering phones at (385) 272-8852 or emailing veterans@utah.gov.

All claims assistance will be remote or virtual until further notice.

UDVMA offers free claims assistance for Veterans and families that covers all federal, state and local veterans’ programs. The veteran service officers are trained and accredited by the U.S. Department of Veterans Affairs.

We will continue to offer this service to Veterans, service members and their families using Zoom, a remote conferencing tool. However, we will not take walk-in appointments or in-person meetings at this time unless by exception on an individual basis. 

If you already have a scheduled appointment, a veteran service officer will reach out to you to set up a virtual claims meeting. 

Scheduling An Appointment

If you would like to schedule an appointment with a veteran service officer, please contact us at Monday through Friday from 8 a.m. to 5 p.m. using the phone numbers below:

Alternatively, all appointments may be scheduled by contacting the Department at (385) 272-8852 or veterans@utah.gov

Please note that due to the ongoing COVID-19 outbreak, it may take UDVMA slightly longer to respond to calls and emails.

The department encourages individuals to leave a message or email in case the phone line is busy. We ask that individuals leave only one voicemail and we will do our best to get back to you as soon as possible.

Postponed Events

Current CDC recommendations limit social gatherings of 10 or more individuals. As a result, the following UDVMA events, partner events and other veterans and military community events are postponed until further notice:

  • Postponed: Sisters in Service: Honoring Utah’s Women Veterans Celebration on Friday, Mar. 20 at the Utah Capitol
  • Postponed: Hiring Utah’s Heroes Career and Benefits Fair on Wednesday, Mar. 25 at the Mountain America Expo Center
  • Postponed: Utah Veterans Business Conference on Friday, May 8 at the Salt Lake Community College Miller Campus 
  • Postponed: Social or community gatherings at the William E. Christoffersen Salt Lake Veterans Home, George E. Wahlen Ogden Veterans Home, Mervyn Sharp Bennion Central Utah Veterans Home and Southern Utah Veterans Home
  • Postponed: Chapel services at the George E. Wahlen VA Medical Center

Utah Veterans Homes

Based on guidelines from the Centers for Medicare & Medicaid Services, all Utah Veterans Nursing Homes are closed to visitors. 

Homes may make some allowances. In these instances, or in cases of questions, families should contact the homes, which are administered by Avalon Healthcare, directly.

Additional Resources

For immediate assistance with general claims please contact the U.S. Department of Veterans Affairs at 1-800-827-1000.

If you are experiencing a crisis or are concerned about a Veteran in crisis, please contact the Veteran Crisis line at 1-800-273-8255 and Press 1.

State COVID-19 Responses

State-wide information regarding the novel coronavirus can be found via the Utah COVID-19 Task Force website at https://coronavirus.utah.gov.
Twitter: @UtahCoronavirus
Facebook:@UtahCoronavirus

The Utah Department of Veterans & Military Affairs appreciates the understanding from Veterans and their families during this time. More information on efforts regarding Utah’s veteran and military communities will be shared as available.

If you have any questions, please don’t hesitate to reach out to us at (385) 272-8852 or veterans@utah.gov.

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